topic Couldn’t link my “payasyougo” account to my EE apps in EE app and website

Couldn’t link my “payasyougo” account to my EE apps

Katherinescot — Mon, 19 Feb 2024 12:16:06 GMT

I couldn’t check my pay as you go data plan from my Registered EE apps , please kindly link my account

Re: Couldn’t link my “payasyougo” account to my EE apps

Schockwave — Mon, 19 Feb 2024 12:40:49 GMT

Welcome to the community,

This is not customer service, we have no way of knowing who you are and there is no account access.

Have you always been on pay as you go, or did you previously have a contract with EE, They cannot be linked in the same account and if you have changed from contract to pay as you go, you would need to ask customer service to reset your account, this would still apply if the app is not working for you.

Have you been able to log in via the website?

Re: Couldn’t link my “payasyougo” account to my EE apps

XRaySpeX — Mon, 19 Feb 2024 13:59:03 GMT

In your online MyEE: Home > Plans & Subs > Manage numbers > Add another number > Link EE mobile or SIM.