topic Re: Unfortunately, we couldn't log you in, but you can still buy or upgrade - just c in EE app and website

Unfortunately, we couldn't log you in, but you can still buy or upgrade - just c

chrisvenables09 — Fri, 16 Feb 2024 00:15:12 GMT

I'm having this problem that what seems like thousands of other customers have experienced.

You'd think it'd be fixed since it's stopping people from buying things.

Re: Unfortunately, we couldn't log you in, but you can still buy or upgrade - just c

chrisvenables09 — Fri, 16 Feb 2024 00:30:05 GMT

Re: Unfortunately, we couldn't log you in, but you can still buy or upgrade - just c

XRaySpeX — Fri, 16 Feb 2024 02:31:58 GMT

Do you already have a mobile phone or SIM contract with EE? You cannot order an accessory online unless you already have a mobile phone or SIM contract from EE. You are expected to pay for it along with your existing EE mobile plan. That's why it's telling you to login to upgrade your existing plan or add another device.