topic Re: 2 diffrent acounts on one my ee in EE app and website

2 diffrent acounts on one my ee

Adamnorman1975 — Tue, 13 Feb 2024 16:01:45 GMT

Some how my moms ee account had been linked to mine on the my ee app I've tried removing the number but when I go into that part on the Web site login in it does not show up on there ?

Re: 2 diffrent acounts on one my ee

XRaySpeX — Tue, 13 Feb 2024 16:12:52 GMT

Are you paying for both nos. on 1 bill? If so, her no. is on your a/c as the Bill Payer & also on her a/c as the User.

Re: 2 diffrent acounts on one my ee

Adamnorman1975 — Tue, 13 Feb 2024 17:00:58 GMT

Hi, no I'm not paying her bill and she has a different account number, when I log in to my ee her number is there but when I log into my account through Google and go to remove number her number is not there ?

Re: 2 diffrent acounts on one my ee

Leanne_T — Tue, 13 Feb 2024 18:25:27 GMT

Hi @Adamnorman1975

Thanks for coming here.

Have you both been on the same account previously?

Which part of the app does it show the other number?

Leanne.