topic Re: My ee app is not working right now in EE app and website

My ee app is not working right now

chrisgromek2 — Sat, 10 Feb 2024 13:39:39 GMT

My ee app is not working I'm not able login to my account through the website I spoke with ee many times and still not sorted Have anyone manage to sort this out somehow ??

Re: My ee app is not working right now

Chris_B — Sat, 10 Feb 2024 14:00:19 GMT

@chrisgromek2 Have you tried clearing the device cache and uninstalling and reinstalling the app ?

Re: My ee app is not working right now

chrisgromek2 — Sat, 10 Feb 2024 14:14:11 GMT

Hi thanks for your response. Yes I did clean cache and reinstall the app and even spoke with ee. There response is always the same - we are aware about the problem and working on it. This is now about 4 months. Every time I try to login I have same messages. Maybe is the time to say goodbye 👋 ee .

Re: My ee app is not working right now

Northerner — Sat, 10 Feb 2024 14:57:39 GMT

Hi @chrisgromek2

Ask EE to delete your online account and this will allow you to register again.

You can also text BA for account information.

Thanks