topic Re: Re: Block / Suspend Line in EE app and website

Re: Block / Suspend Line

M_L_72 — Fri, 09 Feb 2024 09:44:42 GMT

Having an option to do this as 'self service' via the EE app or Website would be nice!

Re: Re: Block / Suspend Line

Leanne_T — Fri, 09 Feb 2024 14:33:05 GMT

Hi @M_L_72

Thanks for coming to the community and leaving this suggestion for blocking a SIM card in the EE account.

If you do wish to place a restriction you would need to give us a call and the team can get this sorted for you.

Thanks.

Leanne 🙂

Re: Re: Block / Suspend Line

Chris_B — Fri, 09 Feb 2024 17:19:50 GMT

@M_L_72 to block or suspended line takes up to 24 hours for the Sim card to receive the signal to be blocked from the network and then to reactivate that it will take another 24 hours, it’s nothing like just flicking a switch .