https://community.ee.co.uk/t5/EE-app-and-website/Transferring-data/m-p/1355429#M51645 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3050802">@rachaelreeveedw</a>&nbsp;, the app works, but if you are trying to use the app at night, it may not always be possible due to maintenance.</P> <P>Have you tried deleting it, rebooting and then downloading the app again to see if that works? Have you made sure that you have the latest app?</P> <P>If none of the above work, I would advise asking customer service to reset your account to see if that makes a difference.</P> <P>You could always log into your account via the website and do it that way.</P> <P>&nbsp;</P> Tue, 06 Feb 2024 11:27:37 GMT Schockwave 2024-02-06T11:27:37Z https://community.ee.co.uk/t5/EE-app-and-website/Transferring-data/m-p/1355423#M51644 <BLOCKQUOTE><P>I used to be able to transfer data between my 2 devices but now am unable to as the App is not working and hasn't been for months. How can I do this?</P></BLOCKQUOTE> Tue, 06 Feb 2024 11:07:58 GMT https://community.ee.co.uk/t5/EE-app-and-website/Transferring-data/m-p/1355423#M51644 rachaelreeveedw 2024-02-06T11:07:58Z https://community.ee.co.uk/t5/EE-app-and-website/Transferring-data/m-p/1355429#M51645 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3050802">@rachaelreeveedw</a>&nbsp;, the app works, but if you are trying to use the app at night, it may not always be possible due to maintenance.</P> <P>Have you tried deleting it, rebooting and then downloading the app again to see if that works? Have you made sure that you have the latest app?</P> <P>If none of the above work, I would advise asking customer service to reset your account to see if that makes a difference.</P> <P>You could always log into your account via the website and do it that way.</P> <P>&nbsp;</P> Tue, 06 Feb 2024 11:27:37 GMT https://community.ee.co.uk/t5/EE-app-and-website/Transferring-data/m-p/1355429#M51645 Schockwave 2024-02-06T11:27:37Z