topic Re: Entering details on updated app in EE app and website

Entering details on updated app

jogilc15 — Fri, 02 Feb 2024 11:33:54 GMT

When I went to check my latest Bill from EE I had to update the EE App, I did this put in the details they asked and won't accept my details that they gave always had on record.

I can't check my latest Bill......what do I do?

Re: Entering details on updated app

Leanne_T — Fri, 02 Feb 2024 13:32:30 GMT

Hi @jogilc15

Thanks for coming here.

Can you access your EE account through a web browser and log in using the same details?

Leanne 🙂