topic Re: Re: Remove content lock in EE app and website

Re: Remove content lock

Johnjamesr — Wed, 17 Jan 2024 14:26:31 GMT

I want to turn off content lock but everytime I click on the link it asks wat I want an it just keeps bringing me bak to this page can someone dxplain it z bit better instead of keep putting links up wat to do once u have clicked the link

Re: Re: Remove content lock

Leanne_T — Wed, 17 Jan 2024 16:29:56 GMT

Hi @Johnjamesr

Do you have a pay monthly or pay as you go account?

Leanne.

Re: Re: Remove content lock

Johnjamesr — Wed, 17 Jan 2024 17:08:55 GMT

A pay monthly account

Re: Re: Remove content lock

Leanne_T — Wed, 17 Jan 2024 17:49:10 GMT

Thanks @Johnjamesr

To change the content lock settings please try logging into the EE app and selecting Manage > Plans and Subscriptions > Settings then Parental Controls.

Leanne.

Re: Re: Remove content lock

Comodipper86 — Sat, 06 Jul 2024 08:58:22 GMT

How do I turn off control lock?

Re: Re: Remove content lock

Isaaq123 — Tue, 24 Dec 2024 20:12:45 GMT

Pay monthly

Re: Re: Remove content lock

Alex_H — Wed, 25 Dec 2024 09:35:50 GMT

Hi @Isaaq123,

Welcome to the EE Community

Our help page here includes instructions for the different methods available to change or remove the content lock on your mobile data How Do I Turn On Parental Controls on My Device? | Help | EE

Alex