https://community.ee.co.uk/t5/EE-app-and-website/Online-chat/m-p/1343626#M50759 <P>Is the online chat facility no longer available?</P> Wed, 03 Jan 2024 10:58:05 GMT Melb78 2024-01-03T10:58:05Z https://community.ee.co.uk/t5/EE-app-and-website/Online-chat/m-p/1343626#M50759 <P>Is the online chat facility no longer available?</P> Wed, 03 Jan 2024 10:58:05 GMT https://community.ee.co.uk/t5/EE-app-and-website/Online-chat/m-p/1343626#M50759 Melb78 2024-01-03T10:58:05Z https://community.ee.co.uk/t5/EE-app-and-website/Online-chat/m-p/1343708#M50760 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4215509">@Melb78</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>The chat feature is available for pay monthly customers through the help section of the EE App.</P> <P>Chris</P> Wed, 03 Jan 2024 13:37:40 GMT https://community.ee.co.uk/t5/EE-app-and-website/Online-chat/m-p/1343708#M50760 Christopher_G 2024-01-03T13:37:40Z https://community.ee.co.uk/t5/EE-app-and-website/Online-chat/m-p/1343719#M50761 <P>Thanks Christopher, however , this option isn’t showing and I’m a pay monthly customer</P> Wed, 03 Jan 2024 14:03:45 GMT https://community.ee.co.uk/t5/EE-app-and-website/Online-chat/m-p/1343719#M50761 Melb78 2024-01-03T14:03:45Z https://community.ee.co.uk/t5/EE-app-and-website/Online-chat/m-p/1343729#M50762 <P>When you go to the 'help' tab at the bottom of the screen, you should get a 'message us' and 'call us' option, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4215509">@Melb78</a></SPAN>&nbsp;</P> <P>Chris</P> Wed, 03 Jan 2024 14:30:52 GMT https://community.ee.co.uk/t5/EE-app-and-website/Online-chat/m-p/1343729#M50762 Christopher_G 2024-01-03T14:30:52Z