topic Re: Unable to access shop on app or website in EE app and website

Unable to access shop on app or website

JasonC1990 — Fri, 29 Dec 2023 17:00:30 GMT

Hi just wondering if anyone has any idea how come when I try to access the shop on the site or app it shows a technical error and says to ring a number

Re: Unable to access shop on app or website

Northerner — Fri, 29 Dec 2023 18:34:38 GMT

Hi @JasonC1990

Can you access the store online outside of the app.

Thanks

Re: Unable to access shop on app or website

JasonC1990 — Fri, 29 Dec 2023 18:46:40 GMT

Unfortunately not

Re: Unable to access shop on app or website

Leanne_T — Sat, 30 Dec 2023 10:08:50 GMT

Hi @JasonC1990

Thanks for coming to the community.

To get this error message looked into, please call us on 150 and the team can raise a support ticket if needed for your EE account to get this resolved for you.

Thanks 🙂

Leanne.