topic Re: hello, I need to log in directly with an operator from EE. I have a blocked subs in EE app and website

hello, I need to log in directly with an operator from EE. I have a blocked subs

Ramona2023 — Sat, 16 Dec 2023 09:12:48 GMT

Re: hello, I need to log in directly with an operator from EE. I have a blocked subs

Chris_B — Sat, 16 Dec 2023 09:17:06 GMT

@Ramona2023 this is a public forum not customer services if you need to speak with customer services you can either call them or if you’re a contract customer you can use live chat via your online EE account

Re: hello, I need to log in directly with an operator from EE. I have a blocked subs

Ramona2023 — Sat, 16 Dec 2023 09:19:36 GMT

need to enter a live chat because I have a subscription that doesn't work

Re: hello, I need to log in directly with an operator from EE. I have a blocked subs

Christopher_G — Sat, 16 Dec 2023 10:58:58 GMT

Hi @Ramona2023

If you're a pay monthly customer, you can live chat through the EE App. If you're not able to do that, you'll need to call us from another phone.

Chris

Re: hello, I need to log in directly with an operator from EE. I have a blocked subs

XRaySpeX — Sat, 16 Dec 2023 14:23:33 GMT

@Ramona2023 : What subscription are you talking about? Do you mean a subscription pack? If so, there is no Live Chat for PAYG.