topic Re: Re: Change address in EE app and website

Re: Change address

Bailey52daisy — Fri, 03 Nov 2023 11:30:24 GMT

My new address is

[Mod edit: Please don't post your address in this public forum. Thanks]

Re: Re: Change address

James_B — Fri, 03 Nov 2023 11:45:21 GMT

Hi @Bailey52daisy,

Welcome to the EE Community. 🙂

You can update your address in the settings and permissions section of the EE app.

Hope this helps.

James

Re: Re: Change address

MiriAizawa — Thu, 07 Dec 2023 23:56:18 GMT

Hello,

I just tried to change my address on the app and website … there’s no option to do so. And in the help section, under the heading to change address, there’s the steps to change preferred name instead.

Please fix this EE

Thanks.

Re: Re: Change address

Katie_B — Fri, 08 Dec 2023 08:25:25 GMT

Hi @MiriAizawa.

Welcome to the community.

Please follow these steps in the EE app to update your address:

Plans & subscriptions > Mobile > Scroll down to Settings and select 'Check settings' > Scroll down to the very bottom and select 'Change billing address'.

Please be sure to let me know if you have any other questions.

Katie