topic Re: Repairs - Document download link leads to 404 page. in EE app and website

Repairs - Document download link leads to 404 page.

SquirrelKiev — Thu, 12 Oct 2023 15:12:44 GMT

Hi,
Just wanted to leave a bug report that in the device repair tracking area (https://devicerepair.ee.co.uk/tracking), any link to a document leads to a 404 page.

If you need any more details feel free to ask.

Re: Repairs - Document download link leads to 404 page.

Katie_B — Thu, 12 Oct 2023 15:58:04 GMT

Hi @SquirrelKiev.

Thanks for coming here and reporting this with us.

I will ensure this gets to the relevant team.

Katie 🙂

Re: Repairs - Document download link leads to 404 page.

Chazarlie — Thu, 30 Nov 2023 11:40:50 GMT

Hi there,

This issue is still happening as of 30/11/2023 - is there any way to have the documents emailed through instead of using the link provided in the repair hub to view any documents?

Shout if you need any info to help with this.

Re: Repairs - Document download link leads to 404 page.

James_B — Thu, 30 Nov 2023 14:03:40 GMT

Hi @Chazarlie,

Welcome to the EE Community. 🙂

Our Customer Care Team will be happy to access your documents for you if you get in touch.

James