topic Re: Odd formatting on EE Help webpage(s) in EE app and website

Odd formatting on EE Help webpage(s)

354- — Fri, 10 Nov 2023 16:20:22 GMT

Not sure what has happened - using Edge, screengrab included. (Same effect in Firefox too!)

odd formatting

Re: Odd formatting on EE Help webpage(s)

Northerner — Fri, 10 Nov 2023 17:18:50 GMT

Hi @354-

Same in Chrome.

Thanks

Re: Odd formatting on EE Help webpage(s)

Christopher_G — Fri, 10 Nov 2023 17:52:28 GMT

Which device are you both using, @354- and @Northerner? Just trying to replicate the issue and it's showing OK for me (Edge).

Chris

Re: Odd formatting on EE Help webpage(s)

354- — Fri, 10 Nov 2023 18:07:19 GMT

@Christopher_G - PC - Windows 10

Re: Odd formatting on EE Help webpage(s)

354- — Fri, 10 Nov 2023 18:12:27 GMT

Edge Version 119.0.2151.58 (Official build) (64-bit)

Mozilla Firefox - 119.0.1 (64-bit)

Re: Odd formatting on EE Help webpage(s)

354- — Fri, 10 Nov 2023 18:14:16 GMT

@Christopher_G - What device are you using and version of Edge?

Re: Odd formatting on EE Help webpage(s)

Christopher_G — Fri, 10 Nov 2023 18:24:55 GMT

Thanks @354-

Windows 10 Laptop, looks like I'm on a slightly older version: 118.0.2088.76.

I'll see if I can get this fed back, thanks for sending that information over. 🙂

Chris

Re: Odd formatting on EE Help webpage(s)

354- — Fri, 10 Nov 2023 18:31:33 GMT

@Christopher_G - From the original screen grab, the chunks of text/info/content is there. But in order to see the content more clearly you have to highlight the text/content, this highlights the text content and is more apparent when selected. It seems like there is some type of layer on top that is making the text less visible?

Re: Odd formatting on EE Help webpage(s)

Christopher_G — Fri, 10 Nov 2023 18:33:11 GMT

Yeah, those were my thoughts from your screen grab too, @354-

It looks like it would if a pop-up comes up.

Chris

Re: Odd formatting on EE Help webpage(s)

354- — Fri, 10 Nov 2023 18:39:10 GMT

@Christopher_G - Here's a "highlighted" text screen grab. If you don't highlight the text, the content is barely visible. Hopefully the web team will have eyes on it! 🔧 highlight-text