topic Re: App home screen error in EE app and website

App home screen error

Ann13614 — Tue, 31 Oct 2023 15:15:07 GMT

This is minor, but very confusing.

The android app home screen shows GB remaining instead of MB. So I'm seeing 82MB out of 10GB remaining.

I can't find a way of reporting app issues, so I'm leaving it here in hope it makes its way to developers, or gets deleted

XRaySpeX — Tue, 31 Oct 2023 17:33:22 GMT

That's right! You can't have 82GB out of 10GB remaining.

bristolian — Tue, 31 Oct 2023 17:54:37 GMT

Although I can replicate this on one of my 3 lines, which has a <1Gb allowance

James_B — Tue, 31 Oct 2023 19:01:04 GMT

Thanks for sharing that screenshot @bristolian

Is the issue the same for you @Ann13614? Showing GB remaining when it should be MB?

James

Ann13614 — Mon, 06 Nov 2023 20:20:56 GMT

Yes, that's exactly what I was seeing, it was showing 82GB out of 10GB remaining.

Katie_B — Tue, 07 Nov 2023 07:52:51 GMT

Thanks for confirming @Ann13614.

Are you still seeing this now or does this look to be resolved?

Katie

Ann13614 — Tue, 07 Nov 2023 16:18:55 GMT

I'm not sure, Katie, as my allowance reset recently. I'd have to wait till the month end to check on it.

Christopher_G — Tue, 07 Nov 2023 17:46:50 GMT

OK, keep us posted on what happens, @Ann13614

Chris

chistery — Wed, 08 Nov 2023 16:45:45 GMT

Mine's fixed in todays app update.

Christopher_G — Wed, 08 Nov 2023 17:45:28 GMT

Thanks for letting us know, @chistery

Chris 🙂