topic Bills in EE app and website

Bills

Sharonsandford — Wed, 01 Nov 2023 19:54:01 GMT

Really need to pay my bill , but the app isn’t working , any suggestions?
thanks

Re: Bills

Chris_B — Wed, 01 Nov 2023 21:05:23 GMT

@Sharonsandford Try your online account. And just to add the app isn’t down. Have you tried clearing your device cache and uninstalling and reinstalling the app ?

Re: Bills

XRaySpeX — Wed, 01 Nov 2023 21:22:10 GMT

Try using Fast Payment online to pay by UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.

Re: Bills

Katie_B — Thu, 02 Nov 2023 08:26:10 GMT

Hi @Sharonsandford.

Since your post have you been able to make a payment?

Katie