https://community.ee.co.uk/t5/EE-app-and-website/Upgrade/m-p/1318286#M49038 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2049601">@GeorgiGeorgiev</a>&nbsp; Have you tried clearing the device history and cookies? &nbsp;</P> Mon, 23 Oct 2023 15:45:04 GMT Chris_B 2023-10-23T15:45:04Z https://community.ee.co.uk/t5/EE-app-and-website/Upgrade/m-p/1318235#M49032 <P>Why "upgrade" tab is not working. Last 5 days I'm trying and it says " something went wrong. Try again"&nbsp;</P> Mon, 23 Oct 2023 14:59:35 GMT https://community.ee.co.uk/t5/EE-app-and-website/Upgrade/m-p/1318235#M49032 GeorgiGeorgiev 2023-10-23T14:59:35Z https://community.ee.co.uk/t5/EE-app-and-website/Upgrade/m-p/1318277#M49037 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2049601">@GeorgiGeorgiev</a></SPAN>&nbsp;</P> <P>Thanks for coming to the community.&nbsp;</P> <P>Are you able to try another browser and log into <A href="https://ee.co.uk/" target="_blank">Superfast 5G &amp; 4G Phones, Tablets and Fibre Broadband | EE</A>, can you view your upgrade options?&nbsp;</P> <P>Leanne <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Mon, 23 Oct 2023 15:40:00 GMT https://community.ee.co.uk/t5/EE-app-and-website/Upgrade/m-p/1318277#M49037 Leanne_T 2023-10-23T15:40:00Z https://community.ee.co.uk/t5/EE-app-and-website/Upgrade/m-p/1318286#M49038 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2049601">@GeorgiGeorgiev</a>&nbsp; Have you tried clearing the device history and cookies? &nbsp;</P> Mon, 23 Oct 2023 15:45:04 GMT https://community.ee.co.uk/t5/EE-app-and-website/Upgrade/m-p/1318286#M49038 Chris_B 2023-10-23T15:45:04Z