topic Re: Data reset date on first page of the app is incorrect in EE app and website

Data reset date on first page of the app is incorrect

JackBB — Mon, 23 Oct 2023 14:08:54 GMT

Since the app updated the data reset date on the front page has been wrong - on mine it currently says it will reset on 4 October, even though it is 23 October.

Just making you aware incase nobody had mentioned it!

Re: Data reset date on first page of the app is incorrect

Chris_B — Mon, 23 Oct 2023 14:19:05 GMT

@JackBB Does it say that today ?

I reported the issue the date is actually counting down each day till it resets but it gives the impression is that as the actual date not that it was counting down. This has been fixed though.

Edit that is gone back to counting down. 😢

Your reset date is 4 days from now.

Re: Data reset date on first page of the app is incorrect

Gareth43 — Mon, 23 Oct 2023 14:17:37 GMT

Mine was wrong also but today on reset day it looks like it’s counting down for me

Re: Data reset date on first page of the app is incorrect

JackBB — Mon, 23 Oct 2023 14:19:01 GMT

Well now you mention it, it does say “Data resets 4 Oct“ and then when I click through it says “in 4 days” - I guess it might be counting down - I’ll check tomorrow - either way it’s wrong!

Thanks for the reply.

Re: Data reset date on first page of the app is incorrect

Chris_B — Mon, 23 Oct 2023 14:29:28 GMT

@JackBB @Gareth43 This should be resolved within the next App update.( very soon ) I think I’m ok to say that.

Re: Data reset date on first page of the app is incorrect

Chris_B — Mon, 23 Oct 2023 15:30:47 GMT

@JackBB @Gareth43 I’ve just installed an app update for my EE and it now seems to be resolved. ( for now )