topic Re: Ee perk cannot access in EE app and website

Ee perk cannot access

Ab174 — Mon, 23 Oct 2023 08:48:50 GMT

I am trying to access ee perks to get 20% of my new contract and it won’t let me re-set password as no reset email is sent. I also can register as it recognises my email. Can someone help please

Re: Ee perk cannot access

Leanne_T — Mon, 23 Oct 2023 09:57:13 GMT

Hi @Ab174

Thanks for coming to the community.

Have you checked your junk/spam email folders for the password reset email?

Are you using the same email address you originally registered?

Leanne.