https://community.ee.co.uk/t5/EE-app-and-website/Can-t-link-pay-go-SIM-to-my-account/m-p/1316915#M48947 <P>I've been trying all week but every time it says "We're having trouble linking your products" and tells me to try again later.</P><P>The SIM is active and the number has now transferred from my previous carrier (Three).&nbsp; I've tried to link the SIM both before and after the number transferred, but it has said the same thing every time.</P> Thu, 19 Oct 2023 16:57:59 GMT robandem 2023-10-19T16:57:59Z https://community.ee.co.uk/t5/EE-app-and-website/Can-t-link-pay-go-SIM-to-my-account/m-p/1316915#M48947 <P>I've been trying all week but every time it says "We're having trouble linking your products" and tells me to try again later.</P><P>The SIM is active and the number has now transferred from my previous carrier (Three).&nbsp; I've tried to link the SIM both before and after the number transferred, but it has said the same thing every time.</P> Thu, 19 Oct 2023 16:57:59 GMT https://community.ee.co.uk/t5/EE-app-and-website/Can-t-link-pay-go-SIM-to-my-account/m-p/1316915#M48947 robandem 2023-10-19T16:57:59Z https://community.ee.co.uk/t5/EE-app-and-website/Can-t-link-pay-go-SIM-to-my-account/m-p/1317057#M48956 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4100339">@robandem</a></SPAN>,</P><P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P><P>I'm sorry to hear you're having problems linking your new SIM to the EE app.</P><P>Please <A href="https://ee.co.uk/contact-ee" target="_blank">get in touch with Customer Care</A> and a member of the team will be happy to link it for you.</P><P>James</P> Fri, 20 Oct 2023 07:21:17 GMT https://community.ee.co.uk/t5/EE-app-and-website/Can-t-link-pay-go-SIM-to-my-account/m-p/1317057#M48956 James_B 2023-10-20T07:21:17Z