topic Re: Bug report - incorrect allowance reset time in EE app and website

Bug report - incorrect allowance reset time

Aracer — Sat, 14 Oct 2023 10:12:14 GMT

My EE app is showing incorrect information - it says my allowance resets on 20th November, when it actually resets on 2nd November, which is 20 days time - I guess the 20 days is being used incorrectly (and to be honest the info I want is how many days until it resets, I don't want to have to do maths to work it out).

Re: Bug report - incorrect allowance reset time

James_B — Sat, 14 Oct 2023 10:27:14 GMT

Thanks for flagging this @Aracer

I've sent you a private message to take some further information.

James

Re: Bug report - incorrect allowance reset time

XRaySpeX — Sat, 14 Oct 2023 12:27:09 GMT

This has been noticed by @Chris_B

Re: Bug report - incorrect allowance reset time

James_B — Sat, 14 Oct 2023 12:29:08 GMT

I've also reached out to Chris @XRaySpeX

We now have a support ticket raised for this issue @Aracer 🙂

James