topic Re: Hard to navigate site in EE app and website

Hard to navigate site

Scottessex01 — Thu, 05 Oct 2023 04:54:25 GMT

All i wanted to do was check my bill! Complicated site to navigate, just full of peoples post and forum site etc. how can that be the first thing I see when I want to just sign into my account. Think I’ll look at another mobile provider!

Re: Hard to navigate site

Northerner — Thu, 05 Oct 2023 05:40:54 GMT

Hi @Scottessex01

Just log into your online account or EE app.

Thanks

Re: Hard to navigate site

Coakley44 — Fri, 26 Apr 2024 06:37:45 GMT

Couldn't agree more! Just want to look at my bill and details. Actually really bad that they seem to be hidden. Puts me off renewing. You can't speak to anyone that makes any sense either! Why is everything so complicated now???

Re: Hard to navigate site

Chris_B — Fri, 26 Apr 2024 06:42:57 GMT

@Coakley44 Then login to your account and not the community forum.

Account

https://id.ee.co.uk/login

Forum

https://community.ee.co.uk

From ether you can also get to the other.