topic Re: Loss of app saying we sre having problems please come back later? Too right in EE app and website

Loss of app saying we sre having problems please come back later? Too right

Papillon007 — Tue, 03 Oct 2023 21:52:33 GMT

Re: Loss of app saying we sre having problems please come back later? Too right

Leanne_T — Wed, 04 Oct 2023 07:30:05 GMT

Morning @Papillon007

Thanks for coming here.

Can you access the app this morning?

Leanne 🙂

Re: Loss of app saying we sre having problems please come back later? Too right

Papillon007 — Wed, 04 Oct 2023 17:11:27 GMT

True I have not been able to check my bill since starting my EE contract, as well as I have only just managed to get to see my usage on a regular basis of late seems to me that once EE have you signed on the contract all support and care goes out of the window.

Re: Loss of app saying we sre having problems please come back later? Too right

Papillon007 — Wed, 04 Oct 2023 17:12:30 GMT

No i cannot view my bill usage and yes I get the grey screen.

Re: Loss of app saying we sre having problems please come back later? Too right

Leanne_T — Thu, 05 Oct 2023 06:54:24 GMT

Hi @Papillon007

Does the same happen if you log into the app and your EE account online?

Leanne.