https://community.ee.co.uk/t5/EE-app-and-website/Problems-since-switching-from-pay-monthly-to-PAYG/m-p/1308976#M48422 <P>Hi,</P><P>Hi all,</P><P>I just switched from EE contract to PAYG few days ago. My number disappeared from my EE app and online account and I am not able to re-link it. I tried to make a new account but again I am still not able to link it to my EE account. I tried to call 150 and sent my problem by sms but no response received. Any suggestions?</P> Tue, 03 Oct 2023 17:10:55 GMT Seniormido 2023-10-03T17:10:55Z https://community.ee.co.uk/t5/EE-app-and-website/Problems-since-switching-from-pay-monthly-to-PAYG/m-p/1308976#M48422 <P>Hi,</P><P>Hi all,</P><P>I just switched from EE contract to PAYG few days ago. My number disappeared from my EE app and online account and I am not able to re-link it. I tried to make a new account but again I am still not able to link it to my EE account. I tried to call 150 and sent my problem by sms but no response received. Any suggestions?</P> Tue, 03 Oct 2023 17:10:55 GMT https://community.ee.co.uk/t5/EE-app-and-website/Problems-since-switching-from-pay-monthly-to-PAYG/m-p/1308976#M48422 Seniormido 2023-10-03T17:10:55Z https://community.ee.co.uk/t5/EE-app-and-website/Problems-since-switching-from-pay-monthly-to-PAYG/m-p/1308978#M48423 <P>You need to call CS to delete your old contract MyEE a/c &amp; then you can set up your new PAYG MyEE a/c afresh, using the same mobile no. &amp; email addy if desired. You can't mix them under MyEE.</P> Tue, 03 Oct 2023 17:15:36 GMT https://community.ee.co.uk/t5/EE-app-and-website/Problems-since-switching-from-pay-monthly-to-PAYG/m-p/1308978#M48423 XRaySpeX 2023-10-03T17:15:36Z