topic Re: Roaming charges the EE app gets stuck after putting my destination in in EE app and website

Roaming charges the EE app gets stuck after putting my destination in

Telos1 — Sun, 01 Oct 2023 15:55:15 GMT

There seems to be a problem with the EE app. When I am trying to get some information about roaming charges abroad, once I have put the destination in I can not get any further in the app, there is no DONE or NEXT button to press.

Re: Roaming charges the EE app gets stuck after putting my destination in

Chris_B — Sun, 01 Oct 2023 16:04:47 GMT

@Telos1 Just text RO ( your country your going to) ie RO SPAIN to 150 to see roaming costs

Re: Roaming charges the EE app gets stuck after putting my destination in

bristolian — Sun, 01 Oct 2023 16:24:15 GMT

You can also use the webtool at https://ee.co.uk/help/mobile/roaming/roaming-costs - I believe it links to your myEE account for checks on which add-ons you may have.

Re: Roaming charges the EE app gets stuck after putting my destination in

354- — Sun, 01 Oct 2023 16:30:35 GMT

@Telos1 - Which country is the destination?