topic Re: Is live Chat available in EE app and website

Is live Chat available

Layeney — Sat, 18 Feb 2023 13:01:23 GMT

How do you get onto live chat on EE? Cant see it anywhere. Nothing pops up

Chris_B — Sat, 18 Feb 2023 13:02:29 GMT

@Layeney live chat is available to contract customers only you need to log into your account and wait for a live chat window to pop up.

Layeney — Sat, 18 Feb 2023 13:04:46 GMT

I am logged in and do have a contract. Nothing is popping up. Half hour so far.

Schockwave — Sat, 18 Feb 2023 13:17:42 GMT

@Layeney , that is because they are busy answering phone calls, as they will take priority.

You could also start a conversation here:

Ezzat1 — Mon, 25 Sep 2023 15:23:08 GMT

Leanne_T — Mon, 25 Sep 2023 15:42:12 GMT

Do you have a query we can help you with?

Leanne.