topic Re: Changing EE ID that is associated with forum account? in EE app and website

Changing EE ID that is associated with forum account?

bobpullen — Fri, 22 Sep 2023 07:35:49 GMT

Is there a way to change the EE ID that my Community account is associated with?

Re: Changing EE ID that is associated with forum account?

Leanne_T — Fri, 22 Sep 2023 10:20:04 GMT

Hi @bobpullen

Thanks for coming back to the community.

Would you like to change the username or email address associated with your community account?

Leanne 🙂

Re: Changing EE ID that is associated with forum account?

bobpullen — Fri, 22 Sep 2023 10:25:37 GMT

@Leanne_T - my username is fine, it's the EE ID login that gets me here that I'd like to change (I have two EE accounts) i.e.

I currently log into the Commmunity using EE ID now@domain.tld and it is linked to the forum account I am posting this from.
I want to be able to log into the Community using the EE ID then@domain.tld instead, yet have it link to the same forum account (so I don't lose posting history/badges etc.)

Re: Changing EE ID that is associated with forum account?

Leanne_T — Fri, 22 Sep 2023 10:27:53 GMT

Hi @bobpullen

Thanks for coming back to me, are those the email addresses that you use as a login and would like to change?

Leanne.

Re: Changing EE ID that is associated with forum account?

bobpullen — Fri, 22 Sep 2023 10:29:08 GMT

@Leanne_T - no, they are examples.

I'll PM the 'real' addresses across to you.

Re: Changing EE ID that is associated with forum account?

Leanne_T — Fri, 22 Sep 2023 10:30:17 GMT

Thanks just wanted to make sure before editing the post @bobpullen

I will respond to the PM thank you 🙂

Leanne.

Re: Changing EE ID that is associated with forum account?

XRaySpeX — Fri, 22 Sep 2023 14:07:01 GMT

Login to your online MyEE as now@domain.tld & Edit your email addy in your Profile, logout & then login again as then@domain.tld .

No need to PM your true email addys to anyone. The principle is the same.

Re: Changing EE ID that is associated with forum account?

bobpullen — Fri, 22 Sep 2023 17:25:20 GMT

@XRaySpeX - I don't think that will work.

then@domain.tld is already associated with an EE account that carries various live subscription services. now@domain.tld doesn't have any services associated with it, but is currently linked to my forum account.

I doubt I can update the email address for the 'now' account to that of the 'then' account because surely two accounts cannot co-exist with the same email ID? Even if this is possible, it doesn't resolve the situation; I would still have my forum account associated with an ID that is separate to one which has my active services on it.

Re: Changing EE ID that is associated with forum account?

XRaySpeX — Fri, 22 Sep 2023 18:28:53 GMT

Ah, OK, I didn't understand that then@domain.tld was already the EE username of another existing MyEE.

It seems to me that all you need to do is swap the now@domain.tld & then@domain.tld usernames. Can you generate another email addy to do the swap thro'?

Re: Changing EE ID that is associated with forum account?

bobpullen — Tue, 26 Sep 2023 16:45:25 GMT

@XRaySpeX - thanks, I did consider using a transitional email address to get the 'now' address across to the 'new' account but was nervous about was problems it might create.

All sorted now by @Leanne_T (thanks Leanne).

Re: Changing EE ID that is associated with forum account?

GC_Wood — Fri, 21 Mar 2025 12:34:16 GMT

@Leanne_T I have exactly this issue and need to move my community account to a new EEID. Would you be able to help me please? I can PM you the relevant account details, if you can tell me where the option to send a PM is hiding!

Re: Changing EE ID that is associated with forum account?

Katie_B — Fri, 21 Mar 2025 14:46:51 GMT

Hello @GC_Wood.

Thanks for coming here.

I've sent you a private message.

Katie