topic Re: My EE in EE app and website

My EE

DPC30 — Fri, 22 Sep 2023 11:23:26 GMT

Why is it almost every time I fire up your EE app it comes up saying it's down for last minute improvements and being improved.

It's just a waste of space on my phone. I've cleared cache, I've deleted and reinstalled, all to no avail. You really need to address that issue.

Katie_B — Fri, 22 Sep 2023 13:13:55 GMT

Hello @DPC30.

Welcome to the community.

Are you able to log in to your My EE online OK?

Katie

DPC30 — Fri, 22 Sep 2023 14:06:36 GMT

Yes via the EE website works it's just the app that seems constantly to be
having maintenance.

Katie_B — Fri, 22 Sep 2023 14:20:59 GMT

Thanks for checking @DPC30.

If you have been seeing this for a while I would recommend reporting this to our technical care team on 150.

Katie