topic Email address is linked to an old closed plan in EE app and website https://community.ee.co.uk/t5/EE-app-and-website/Email-address-is-linked-to-an-old-closed-plan/m-p/1300231#M47925 <P>I have just rejoined EE after using a different service provider for a few years and I'm trying to create an account, however, this isn't possible as my email address is already registered from my previous plan around 4 years ago. When I log into my old account it says 'Account closed'.</P><P>How do I get round this without a new email address??</P> Thu, 21 Sep 2023 13:30:10 GMT kezzab86 2023-09-21T13:30:10Z Email address is linked to an old closed plan https://community.ee.co.uk/t5/EE-app-and-website/Email-address-is-linked-to-an-old-closed-plan/m-p/1300231#M47925 <P>I have just rejoined EE after using a different service provider for a few years and I'm trying to create an account, however, this isn't possible as my email address is already registered from my previous plan around 4 years ago. When I log into my old account it says 'Account closed'.</P><P>How do I get round this without a new email address??</P> Thu, 21 Sep 2023 13:30:10 GMT https://community.ee.co.uk/t5/EE-app-and-website/Email-address-is-linked-to-an-old-closed-plan/m-p/1300231#M47925 kezzab86 2023-09-21T13:30:10Z Re: Email address is linked to an old closed plan https://community.ee.co.uk/t5/EE-app-and-website/Email-address-is-linked-to-an-old-closed-plan/m-p/1300272#M47928 <P>You need to call CS to delete your old MyEE a/c &amp; then you can set up your new MyEE a/c afresh, using the same mobile no. &amp; email addy if desired.</P> Thu, 21 Sep 2023 14:13:54 GMT https://community.ee.co.uk/t5/EE-app-and-website/Email-address-is-linked-to-an-old-closed-plan/m-p/1300272#M47928 XRaySpeX 2023-09-21T14:13:54Z