https://community.ee.co.uk/t5/EE-app-and-website/can-t-link-my-product/m-p/1300067#M47902 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4034443">@yychen2002</a></SPAN>.&nbsp;</P> <P>Thanks for coming here.&nbsp;</P> <P>Is your SIM active? if not, please could you activate your SIM then try linking this again.&nbsp;</P> <P>Katie</P> Thu, 21 Sep 2023 11:07:53 GMT Katie_B 2023-09-21T11:07:53Z https://community.ee.co.uk/t5/EE-app-and-website/can-t-link-my-product/m-p/1299979#M47892 <P>I bought the SIM card in the store. But It sometimes shows that they can’t generate a passcode. Even when I get the passcode and input it, it shows that ‘we’re having trouble linking your products. I don’t know how to proceed payment now. I want to get some help. Thanks in advance.</P><P>&nbsp;</P> Thu, 21 Sep 2023 11:07:10 GMT https://community.ee.co.uk/t5/EE-app-and-website/can-t-link-my-product/m-p/1299979#M47892 yychen2002 2023-09-21T11:07:10Z https://community.ee.co.uk/t5/EE-app-and-website/can-t-link-my-product/m-p/1300067#M47902 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4034443">@yychen2002</a></SPAN>.&nbsp;</P> <P>Thanks for coming here.&nbsp;</P> <P>Is your SIM active? if not, please could you activate your SIM then try linking this again.&nbsp;</P> <P>Katie</P> Thu, 21 Sep 2023 11:07:53 GMT https://community.ee.co.uk/t5/EE-app-and-website/can-t-link-my-product/m-p/1300067#M47902 Katie_B 2023-09-21T11:07:53Z