topic Upgrade in EE app and website

Upgrade

Jessharry8 — Wed, 20 Sep 2023 13:12:21 GMT

Hi when I checked on Monday my up grade said I could upgrade for no fee I tried to order my new phone but it kept chucking my out thought I'd leave and try the next day but now it's saying I would have to pay for my upgrades what happen ??

Re: Upgrade

Katie_B — Wed, 20 Sep 2023 14:42:54 GMT

Hello @Jessharry8.

Thanks for coming to the community.

If you text UP to 150 what reports back?

Speak soon,

Katie

Re: Upgrade

Irahaim5- — Wed, 20 Sep 2023 14:57:08 GMT

What phone can I upgrade to

Re: Upgrade

Katie_B — Wed, 20 Sep 2023 15:12:33 GMT

Hi @Irahaim5-.

You can find all of your upgrade options within your My EE account.

Katie