topic Tranfer data in EE app and website

Tranfer data

Barri — Wed, 20 Sep 2023 12:51:03 GMT

Hi i need to tranfer some data to my daughter account but i cant because the app doesn’t work at the moment

Chris_B — Wed, 20 Sep 2023 12:55:26 GMT

@Barri you can use your online account

AJ690 — Wed, 20 Sep 2023 13:02:34 GMT

That doesn't work either

Katie_B — Wed, 20 Sep 2023 14:40:33 GMT

Are you seeing an error message when using My EE online rather than the app?

Katie

AJ690 — Wed, 20 Sep 2023 15:37:09 GMT

Yes online it's a red error message

Katie_B — Wed, 20 Sep 2023 15:30:05 GMT

Thanks for confirming @AJ690.

In this case I would recommend speaking with our customer care team on 150 who will be able to help further.

Katie