topic Re: How to transfer data when the re app is down in EE app and website

How to transfer data when the re app is down

Vennwood — Wed, 20 Sep 2023 07:33:44 GMT

I have 20gb of data but my wife is running out I normally gift her 1gb to tide her over however the EE app is down for updating

how can I gift data as I don’t want to pay for it

Katie_B — Wed, 20 Sep 2023 09:55:55 GMT

Have you been able to try logging in to your My EE online rather than the app to complete a data gift?

Katie

Vennwood — Wed, 20 Sep 2023 10:16:47 GMT

Hi Katie

No success with either but now sorted with one of your colleagues

Katie_B — Wed, 20 Sep 2023 10:18:10 GMT

Thanks for letting us know @Vennwood.

Katie

Ab118 — Wed, 20 Sep 2023 10:23:33 GMT

I've just had to use my laptop to gift data to my wife, app is down but you can still do it on the normal website.