topic Re: Not a good start in EE app and website

Not a good start

Phils66 — Tue, 19 Sep 2023 19:10:57 GMT

Phils66 — Tue, 19 Sep 2023 19:16:17 GMT

I am a new customer. The app didn't show my new order had gone through.

Then I get an email telling me they had set up two accounts.

Today I receive two sim cards. Both on the same account?

The app isn't working now and I have been waiting over an hour on the the contact number. Absolute rubbish. Terrible service. Time to cancel

Northerner — Tue, 19 Sep 2023 20:32:32 GMT

There is no account access on these forums. You'll need to speak to EE CS on 150 tomorrow.,

Thanks