topic App - Bill in EE app and website

App - Bill

Apt08 — Mon, 18 Sep 2023 18:07:30 GMT

Why do I get this error message?

Re: App - Bill

Leanne_T — Tue, 19 Sep 2023 07:28:49 GMT

Morning @Apt08

Thanks for coming here.

How long has this been happening?

Do you get the same message if you log into your My EE account online using a web browser and view the bill?

Leanne.

Re: App - Bill

Walm — Tue, 19 Sep 2023 08:51:28 GMT

What are you talking about??? There is no online chat available.

Re: App - Bill

Walm — Tue, 19 Sep 2023 08:55:53 GMT

Is this a joke? The app and the online site never work. Right now the app is saying "Your app is being improved" which is unbelievable. No other app I have is EVER down to improve. They do this thing called "updating" perhaps you should look into it. It means doing the improvements offline and then rolling out an update. Rather than treating customers like total gimps when you "update" it actually improves things and doesn't require days of down time. And the website just crashes all the time as usual.