topic Re: App is useless in EE app and website

App is useless

Aysa123456 — Mon, 11 Sep 2023 14:40:19 GMT

When are you going to fix the app it's bloody useless can't access bills and payment, can't access live chat. Bills have gone up and you can't even get a simple app to work being back the old one.

Re: App is useless

Christopher_G — Mon, 11 Sep 2023 16:53:21 GMT

Hi @Aysa123456

Could you try deleting and redownloading the app please? Let me know if it works any better then.

Chris

Re: App is useless

Chris_B — Mon, 11 Sep 2023 17:09:34 GMT

@Aysa123456 Have you tried your online account, you have a web browser on your device to do just this. You don’t even need to use the app.

Re: App is useless

MycatOscarsaid — Fri, 15 Sep 2023 17:51:39 GMT

1:Getting fed up with updating this app.

2: Getting fed up with haveing to reinstall app .

3: Getting fed up paying EE for a so called service.

4: Anybody at EE taking any notice, or to busy getting the new phone orders out.

5: The words: Vodafone, O2, Three, Renew contact come to mind.

Re: App is useless

Aysa123456 — Fri, 15 Sep 2023 17:59:03 GMT

I've just swapped to three I've gone from paying £56 for 40gb data unlimited texts/calls

Now paying £27 for unlimited data/texts/call all with shinny new Google pixel 7 pro