topic Re: Ee app in EE app and website

Ee app

mickp59 — Fri, 15 Sep 2023 14:12:36 GMT

Just upgraded my phone and cannot get any info on the app

Christopher_G — Fri, 15 Sep 2023 15:38:38 GMT

Welcome to the community.

If you have just upgraded, it will probably still be being processed. What information were you looking for?

Chris

mickp59 — Fri, 15 Sep 2023 17:21:57 GMT

Just wanted to know date of purchase, and overall monthly cost, time until I receive my samsung watch please

Christopher_G — Fri, 15 Sep 2023 17:32:01 GMT

OK, thanks @mickp59

The monthly cost and plan details should be available in your My EE account, once our maintenance works are complete.

For information on orders, you'd need to speak to the Mobile Care team.

Chris

mickp59 — Fri, 15 Sep 2023 18:05:18 GMT

OK thanks