topic Re: Problems with binding a cell phone number in EE app and website

Problems with binding a cell phone number

Eize — Fri, 15 Sep 2023 09:12:02 GMT

我从ee商店购买了一张SIM卡，当我尝试将其绑定到家中的ee应用程序中时，它显示了一个问题。

我无法将其绑定到应用程序，但我仍然可以使用流量并接收短信。

Re: Problems with binding a cell phone number

Leanne_T — Fri, 15 Sep 2023 11:27:19 GMT

Hi there @Eize

Thanks for coming to the community.

Is this a new EE pay as you go or pay monthly SIM card?

If this is pay as you go, have you topped up the account?

Leanne.

Re: Problems with binding a cell phone number

XRaySpeX — Fri, 15 Sep 2023 12:47:41 GMT

@Eize wrote:

I bought a sim card from the ee store and when I try to bind it to the ee app at home it shows a problem.

I can't tie it to an app, but I can still use data and receive text messages.