topic Re: Re: Can't link sim to account in EE app and website

Re: Can't link sim to account

eelliot12123214 — Wed, 13 Sep 2023 12:57:31 GMT

fix your **bleep**, EE. I'm moving to a different carrier.

Re: Re: Can't link sim to account

Leanne_T — Wed, 13 Sep 2023 13:06:31 GMT

Hi @eelliot12123214

Thanks for coming here.

Is this a new pay as you go SIM card that you are trying to link?

Have you had an EE account previously?

Leanne.

Re: Re: Can't link sim to account

eelliot12123214 — Wed, 13 Sep 2023 13:09:25 GMT

I'm not troubleshooting the problem. I can see that this is a recurring issue, and not worth my time. Why would I waste time trying to sort this out when I can just get a different SIM with a different carrier?

Re: Re: Can't link sim to account

Leanne_T — Wed, 13 Sep 2023 13:53:46 GMT

I am sorry we would need to run some troubleshooting to help you get this sorted @eelliot12123214

If you prefer to discuss this and get your account linked with our pay as you go care team please call us on 150.

Leanne.