topic Re: Why is the ee app never work. Always improving blah blah in EE app and website

Why is the ee app never work. Always improving blah blah

MYS77 — Mon, 11 Sep 2023 08:34:09 GMT

Re: Why is the ee app never work. Always improving blah blah

Katie_B — Mon, 11 Sep 2023 10:49:42 GMT

Hello @MYS77.

I am sorry to hear you are experiencing issues with the app.

What version do you currently have?

Do you see error messages?

Speak soon,

Katie

Re: Why is the ee app never work. Always improving blah blah

Mcgran15 — Mon, 11 Sep 2023 23:09:35 GMT

Hi Katie_B if MYS77 is getting same message as me displayed it is

"Your App is being improved

The My EE App is currently undergoing some last-minute maintenance to make sure it stays working at its best.

Don't worry you can still use iyour data and allowances,and your account will continue to function as normal. Please bear with us while we finish our improvements as quickly as possible. See you soon. "

Visit EE Community

I have been getting this most times I login for past 2 months and I just uninstall and reinstalled from Google not sure what version that is but still the same.

Re: Why is the ee app never work. Always improving blah blah

Robin62 — Mon, 11 Sep 2023 23:26:27 GMT

Same on Apple version of App tonight!

Very frustrating 😏

Re: Why is the ee app never work. Always improving blah blah

James_B — Tue, 12 Sep 2023 08:06:07 GMT

Hi @Mcgran15 and @Robin62,

Welcome to the EE Community. 🙂

The My EE app was unavailable overnight for some routine maintenance.

Are you able to log in this morning?

James

Re: Why is the ee app never work. Always improving blah blah

Robin62 — Tue, 12 Sep 2023 08:17:51 GMT

All working this morning.
Thank you 😊

Sent from my iPhone

Re: Why is the ee app never work. Always improving blah blah

James_B — Tue, 12 Sep 2023 08:18:55 GMT

Thanks for letting us know @Robin62 🙂

James