topic Early Upgrades in EE app and website

Early Upgrades

andydenyer — Sun, 10 Sep 2023 13:51:36 GMT

In My EE, it used to show you the date you will be able to upgrade early at no cost (usually about 45 days before the end of the current contract?). But now it just shows me when the contract started, when it's due to end, and what it would cost to upgrade today. That's NOT what I want to know. I want to know the date I can upgrade for free. Why have you removed this very useful piece of information from My EE?

Re: Early Upgrades

James_B — Mon, 11 Sep 2023 06:53:51 GMT

Thanks for sharing this feedback @andydenyer, I'll pass it on to the My EE team for you.

You can also check your upgrade eligibility by texting UP to 150.

James

Re: Early Upgrades

andydenyer — Mon, 11 Sep 2023 08:40:17 GMT

Thanks!

Re: Early Upgrades

James_B — Mon, 11 Sep 2023 08:44:18 GMT

No problem @andydenyer 🙂

James