topic Re: Trying to look at Upgrades/Additions but the online store isn’t loading? in EE app and website

Trying to look at Upgrades/Additions but the online store isn’t loading?

Jcummins87 — Tue, 28 Mar 2023 23:21:09 GMT

Trying to check on my upgrade options and any additional tech to add to my contract and the website and app just keeps reloading a page stating “Something new is coming” and asking me to sign in again to EE? Ive tried multiple browsers and different ways of signing in but the store just won’t load.

Re: Trying to look at Upgrades/Additions but the online store isn’t loading?

Northerner — Wed, 29 Mar 2023 04:15:21 GMT

Hi @Jcummins87

If you are trying at 12.21am the site is likely down for maintenance.

Try again after 9am.

Thanks

Re: Trying to look at Upgrades/Additions but the online store isn’t loading?

clackers — Mon, 04 Sep 2023 21:41:55 GMT

Why is the site so often down after normal hours? I was trying to upgrade at 2230, and then it stopped working. I've seen this so many times before ... how long does a deployment take?

Re: Trying to look at Upgrades/Additions but the online store isn’t loading?

Leanne_T — Tue, 05 Sep 2023 06:46:01 GMT

Hi @clackers

Thanks for posting.

Can you access your upgrade options this morning?

Leanne 🙂