https://community.ee.co.uk/t5/EE-app-and-website/Looks-like-you-re-not-the-account-holder/m-p/1290346#M46262 <P>I wanted to look at upgrading my handset early but all I get is the above message. I have rang EE but they said it looks fine on their end.&nbsp;</P><P>Has anybody found a solution ?</P> Sun, 03 Sep 2023 17:06:03 GMT Sutherby 2023-09-03T17:06:03Z https://community.ee.co.uk/t5/EE-app-and-website/Looks-like-you-re-not-the-account-holder/m-p/1290346#M46262 <P>I wanted to look at upgrading my handset early but all I get is the above message. I have rang EE but they said it looks fine on their end.&nbsp;</P><P>Has anybody found a solution ?</P> Sun, 03 Sep 2023 17:06:03 GMT https://community.ee.co.uk/t5/EE-app-and-website/Looks-like-you-re-not-the-account-holder/m-p/1290346#M46262 Sutherby 2023-09-03T17:06:03Z https://community.ee.co.uk/t5/EE-app-and-website/Looks-like-you-re-not-the-account-holder/m-p/1290358#M46263 <P><SPAN>You need to be set up as the Bill Payer under Home &gt; Plans &amp; Subs &gt;</SPAN><SPAN>&nbsp;</SPAN><A href="https://myaccount.ee.co.uk/app/my-numbers" target="_blank" rel="nofollow noopener noreferrer" data-di-id="di-id-65f0c98f-fa9abc41">Manage Numbers</A></P> Sun, 03 Sep 2023 18:01:01 GMT https://community.ee.co.uk/t5/EE-app-and-website/Looks-like-you-re-not-the-account-holder/m-p/1290358#M46263 XRaySpeX 2023-09-03T18:01:01Z