topic Re: Why is my eye permanently showing under construction in EE app and website

Why is my eye permanently showing under construction

Teenacole1 — Mon, 28 Aug 2023 06:44:55 GMT

Why can I never access my ee account recently

Re: Why is my eye permanently showing under construction

Leanne_T — Mon, 28 Aug 2023 09:19:02 GMT

Hi @Teenacole1

Thanks for coming here.

Are you logging into the My EE app or My EE account online?

Thanks.

Leanne.

Re: Why is my eye permanently showing under construction

Chris_B — Mon, 28 Aug 2023 13:30:36 GMT

@Teenacole1 Have you tried clearing the device cache and uninstalling and reinstalling the app, If it’s your online account you need to call customer support and request an account reset