https://community.ee.co.uk/t5/EE-app-and-website/my-ee-app-is-not-is-being-improved-How-long-will-it-be-offline/m-p/1288413#M46063 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3953078">@alanbennett</a>&nbsp;, what is your problem with the app, are you able to log in via the website to your account?</P> <P>The app does work, have you tried uninstalling it and downloading it again, cleared the cache? If this does not solve the problem, you will have to ring customer service to reset your account.</P> Mon, 28 Aug 2023 12:14:36 GMT Schockwave 2023-08-28T12:14:36Z https://community.ee.co.uk/t5/EE-app-and-website/my-ee-app-is-not-is-being-improved-How-long-will-it-be-offline/m-p/1288268#M46037 Sun, 27 Aug 2023 23:12:24 GMT https://community.ee.co.uk/t5/EE-app-and-website/my-ee-app-is-not-is-being-improved-How-long-will-it-be-offline/m-p/1288268#M46037 alanbennett 2023-08-27T23:12:24Z https://community.ee.co.uk/t5/EE-app-and-website/my-ee-app-is-not-is-being-improved-How-long-will-it-be-offline/m-p/1288413#M46063 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3953078">@alanbennett</a>&nbsp;, what is your problem with the app, are you able to log in via the website to your account?</P> <P>The app does work, have you tried uninstalling it and downloading it again, cleared the cache? If this does not solve the problem, you will have to ring customer service to reset your account.</P> Mon, 28 Aug 2023 12:14:36 GMT https://community.ee.co.uk/t5/EE-app-and-website/my-ee-app-is-not-is-being-improved-How-long-will-it-be-offline/m-p/1288413#M46063 Schockwave 2023-08-28T12:14:36Z https://community.ee.co.uk/t5/EE-app-and-website/my-ee-app-is-not-is-being-improved-How-long-will-it-be-offline/m-p/1289568#M46188 <P>thanks it is sorted now</P> Thu, 31 Aug 2023 20:09:07 GMT https://community.ee.co.uk/t5/EE-app-and-website/my-ee-app-is-not-is-being-improved-How-long-will-it-be-offline/m-p/1289568#M46188 alanbennett 2023-08-31T20:09:07Z