https://community.ee.co.uk/t5/EE-app-and-website/online-account/m-p/1288400#M46062 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2841821">@Ajp1972</a>&nbsp;, I would suggest ringing customer service to get them to reset your account, that should solve the problem.</P> Mon, 28 Aug 2023 10:47:32 GMT Schockwave 2023-08-28T10:47:32Z https://community.ee.co.uk/t5/EE-app-and-website/online-account/m-p/1288370#M46057 <P>hi i cant access either my ee app or online account &nbsp;i cant see bills or upgrade options its telling me technical fault have deleted reinstalled app cleared cache etc nothing helping any ideas on what to do next?</P> Mon, 28 Aug 2023 09:00:37 GMT https://community.ee.co.uk/t5/EE-app-and-website/online-account/m-p/1288370#M46057 Ajp1972 2023-08-28T09:00:37Z https://community.ee.co.uk/t5/EE-app-and-website/online-account/m-p/1288400#M46062 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2841821">@Ajp1972</a>&nbsp;, I would suggest ringing customer service to get them to reset your account, that should solve the problem.</P> Mon, 28 Aug 2023 10:47:32 GMT https://community.ee.co.uk/t5/EE-app-and-website/online-account/m-p/1288400#M46062 Schockwave 2023-08-28T10:47:32Z https://community.ee.co.uk/t5/EE-app-and-website/online-account/m-p/1358497#M51911 <P>Did this ever get solved out of interest? I've been having issues for ages and they can't seem to fix it</P> Thu, 15 Feb 2024 10:03:22 GMT https://community.ee.co.uk/t5/EE-app-and-website/online-account/m-p/1358497#M51911 Ggoode 2024-02-15T10:03:22Z