https://community.ee.co.uk/t5/EE-app-and-website/EE-app/m-p/1286347#M45893 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3938668">@Fancyfish15</a>&nbsp; &nbsp;You need to change your user status from account user to bill payer. &nbsp;You do this via your online account&nbsp;</P> Mon, 21 Aug 2023 19:47:30 GMT Chris_B 2023-08-21T19:47:30Z https://community.ee.co.uk/t5/EE-app-and-website/EE-app/m-p/1286341#M45890 <P>I am the account holder for all of the family’s plans. When they try to link their product to the EE app it says you can only do this if you are the bill payer. Is it possible to link their plans to My EE?</P> Mon, 21 Aug 2023 19:31:43 GMT https://community.ee.co.uk/t5/EE-app-and-website/EE-app/m-p/1286341#M45890 Fancyfish15 2023-08-21T19:31:43Z https://community.ee.co.uk/t5/EE-app-and-website/EE-app/m-p/1286347#M45893 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3938668">@Fancyfish15</a>&nbsp; &nbsp;You need to change your user status from account user to bill payer. &nbsp;You do this via your online account&nbsp;</P> Mon, 21 Aug 2023 19:47:30 GMT https://community.ee.co.uk/t5/EE-app-and-website/EE-app/m-p/1286347#M45893 Chris_B 2023-08-21T19:47:30Z