https://community.ee.co.uk/t5/EE-app-and-website/Upgrades-prices-on-site/m-p/1285860#M45835 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3934504">@Claire0</a></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Does your discount show separately in the basket when you go to checkout?</P> <P>James</P> Sun, 20 Aug 2023 07:55:48 GMT James_B 2023-08-20T07:55:48Z https://community.ee.co.uk/t5/EE-app-and-website/Upgrades-prices-on-site/m-p/1285798#M45831 <P>I’m looking at upgrading and tried on the site, there is a discounted price but when I click on the phone the price is much more. There is no indication of what combination of phone and airtime would give you the discounted price. For example the iPhone 14 max gives a reduced price of £43.83 but when clicking on it the price is £60+. How do you get the discounted price?</P> Sat, 19 Aug 2023 20:33:11 GMT https://community.ee.co.uk/t5/EE-app-and-website/Upgrades-prices-on-site/m-p/1285798#M45831 Claire0 2023-08-19T20:33:11Z https://community.ee.co.uk/t5/EE-app-and-website/Upgrades-prices-on-site/m-p/1285860#M45835 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3934504">@Claire0</a></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Does your discount show separately in the basket when you go to checkout?</P> <P>James</P> Sun, 20 Aug 2023 07:55:48 GMT https://community.ee.co.uk/t5/EE-app-and-website/Upgrades-prices-on-site/m-p/1285860#M45835 James_B 2023-08-20T07:55:48Z https://community.ee.co.uk/t5/EE-app-and-website/Upgrades-prices-on-site/m-p/1285880#M45838 <P>No, shows the higher price without any discount&nbsp;</P> Sun, 20 Aug 2023 09:45:04 GMT https://community.ee.co.uk/t5/EE-app-and-website/Upgrades-prices-on-site/m-p/1285880#M45838 Claire0 2023-08-20T09:45:04Z https://community.ee.co.uk/t5/EE-app-and-website/Upgrades-prices-on-site/m-p/1285887#M45840 <P>I'd recommend contacting our upgrades team on <STRONG>150</STRONG> <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3934504">@Claire0</a></SPAN>&nbsp;</P> <P>They'll be happy to help. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>James</P> Sun, 20 Aug 2023 10:02:56 GMT https://community.ee.co.uk/t5/EE-app-and-website/Upgrades-prices-on-site/m-p/1285887#M45840 James_B 2023-08-20T10:02:56Z