https://community.ee.co.uk/t5/EE-app-and-website/Gifting-Data/m-p/1284121#M45649 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3748528">@jummyskae2002</a>&nbsp;,</P> <P>Welcome to the community,</P> <P>Have you tried uninstalling and reinstalling the app? You will otherwise have to ring customer service to get them to reset your account.&nbsp;</P> <P>I would also suggest you clear your cache and see if that makes any difference.</P> Mon, 14 Aug 2023 14:13:09 GMT Schockwave 2023-08-14T14:13:09Z https://community.ee.co.uk/t5/EE-app-and-website/Gifting-Data/m-p/1284080#M45644 <P>Hi, I have not been able to gift data both on the app on the web. It is coming up with an error message. How do I go about it?</P> Mon, 14 Aug 2023 13:00:19 GMT https://community.ee.co.uk/t5/EE-app-and-website/Gifting-Data/m-p/1284080#M45644 jummyskae2002 2023-08-14T13:00:19Z https://community.ee.co.uk/t5/EE-app-and-website/Gifting-Data/m-p/1284121#M45649 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3748528">@jummyskae2002</a>&nbsp;,</P> <P>Welcome to the community,</P> <P>Have you tried uninstalling and reinstalling the app? You will otherwise have to ring customer service to get them to reset your account.&nbsp;</P> <P>I would also suggest you clear your cache and see if that makes any difference.</P> Mon, 14 Aug 2023 14:13:09 GMT https://community.ee.co.uk/t5/EE-app-and-website/Gifting-Data/m-p/1284121#M45649 Schockwave 2023-08-14T14:13:09Z