topic Re: Change address in EE app and website

Change address

Dufton — Wed, 09 Aug 2023 15:22:11 GMT

Hi could you help me change my address

Re: Change address

James_B — Wed, 09 Aug 2023 17:39:04 GMT

Hi @Dufton,

Welcome to the EE Community. 🙂

Our Customer Care Team will be happy to update your address if you get in touch.

Thanks

James

Re: Change address

Mrleejames — Sat, 12 Aug 2023 16:53:28 GMT

My new address is:

xxxxxxxxxxxxxxxxxxxxx

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Re: Change address

Leanne_T — Sun, 13 Aug 2023 06:47:08 GMT

Hi @Mrleejames

Thanks for coming here.

You can change your address in your My EE account online, if you Select Plans & Subscriptions > Scroll down to Address > Select Change Address.

Leanne.

Re: Change address

Parthpatel — Sun, 13 Aug 2023 08:04:25 GMT

**************

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Re: Change address

Leanne_T — Sun, 13 Aug 2023 08:04:50 GMT

Hi @Parthpatel

You can change your address in your My EE account online, if you Select Plans & Subscriptions > Scroll down to Address > Select Change Address.

Leanne 🙂

Re: Change address

tonyw1966 — Tue, 15 Aug 2023 20:31:27 GMT

Hi I wish to change my address

Re: Change address

Katie_B — Wed, 16 Aug 2023 06:52:41 GMT

Good morning @tonyw1966.

Welcome to the community.

You can update your address within your My EE account by following these steps:

Plans & Subscriptions > Scroll down to Address > Select Change Address.

Alternatively, our customer care team on 150 will be happy to help.

Katie

Re: Change address

Norma16 — Wed, 30 Aug 2023 11:35:25 GMT

I'm looking to do the same and have no idea how to

Re: Change address

Leanne_T — Wed, 30 Aug 2023 11:54:17 GMT

Hi @Norma16

Thanks for coming here.

You can change your address in your My EE account online, if you Select Plans & Subscriptions > Scroll down to Address > Select Change Address.

Leanne 🙂

Re: Change address

Imohsin1234 — Sun, 03 Sep 2023 13:08:10 GMT

How to update the address.??

Re: Change address

Christopher_G — Sun, 03 Sep 2023 14:17:50 GMT

Hi @Imohsin1234

You can update your address in the plans and subscriptions section of your My EE account.

Chris

Re: Change address

nashton42 — Wed, 20 Sep 2023 08:10:04 GMT

Leanne - tried that ... it doesn't work !!

Re: Change address

Leanne_T — Wed, 20 Sep 2023 09:07:00 GMT

Hi @nashton42

Can you try and update your address in the plans and subscriptions section of your My EE account, does this work for you?

Leanne.

Re: Change address

123456789999999 — Wed, 20 Sep 2023 10:07:13 GMT

Can you Change my home adres please

Re: Change address

Leanne_T — Wed, 20 Sep 2023 10:12:10 GMT

Hi @123456789999999

Can you try and update your address in the plans and subscriptions section of your My EE account, does this work for you?

Leanne

Re: Change address

nashton42 — Wed, 20 Sep 2023 12:37:02 GMT

No that doesn’t work tried it 4 times

Sent from Mail<> for Windows

Re: Change address

Leanne_T — Wed, 20 Sep 2023 12:38:14 GMT

Thanks @nashton42

In this case, please call us on 150 and the team will update the address for you.

Leanne.

Re: Change address

navya4599 — Sat, 07 Oct 2023 13:55:54 GMT

Hii

This is Navya *****

I recently moved to my new address. That is

***************************

Could you please update my address . And there is a spelling mistake in my last name it is "****". Please update that also.

Thank you in advance.

[mod edit: please don't post personal details on the forum]

Re: Change address

James_B — Fri, 06 Oct 2023 12:59:53 GMT

Hi @navya4599,

Welcome to the EE Community. 🙂

I've edited your post to protect your privacy.

Please get in touch with Customer Care so a member of the team can amend your account details.

They'll be happy to help.

James